Our office is open from 8:30AM until 5:00PM Monday through Friday.
Dr. Mattalino accepts most, if not all private health insurance. Please call our office to discuss your insurance options with our staff.
Dr. Mattalino has opted out of Medicare participation, however he continues to evaluate and treat many Medicare patients that have agreed to pay for his services directly. Although Dr. Mattalino’s services are not covered, the Medicare participating facilities associated with your care will be, such as MRI, Physical Therapy and Surgery Center fees.
We welcome patients from all areas. Appointment requests can be made by calling our offices.
If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we are late due to emergencies, surgery or spending extra time with a patient that may require more time.
There is a $25 No Show Fee.
FEES & PAYMENTS
We accept cash, checks, MasterCard and Visa for your convenience. There will be a $25 charge for any returned checks.
We make every effort to decrease the cost of your medical care. Therefore, we request payment at time of service unless prior arrangements have been made. Payments for surgery must be made prior to your surgery date, as we do not accept payment at the time of your procedure at the hospital. We will also collect any outstanding balance at the time of service. We request that full payment of the balance be made.
If we are a participating provider of your insurance company, we will bill them. We will also provide you with insurance claims or will send in the claims for you if we are not a participating provider with your insurance company. With insurance plans that require a referral, it is the responsibility of the patient to obtain this referral. We will help in any way we can to assist you in handling your insurance claims. If your insurance claim is denied, you will be billed for the services rendered. Payment is the patient’s responsibility.
PRESCRIPTIONS* & RENEWALS
Current patients can request prescription refills by calling our office at (480) 763-5950. Please note that all refill requests take 48-72 hours to process within receipt on regular business days.
Please request all prescriptions and authorizations for renewals during our normal office business hours, when our full records are available. Renewals requested at other times will be filled only for extreme or emergent circumstances.
*Some prescriptions cannot be called in to your pharmacy. If this is the situation with your medication, you will be notified by phone that you need to come by the office to pick up a paper prescription.